Return & Refund Policy

Please read this policy carefully before raising a return request. It explains who is eligible, how pickup works, and when your refund reaches you.

4 Calendar DaysReturn window from the confirmed delivery date

Unboxing VideoA complete, uncut video is required for every return

5–7 Business DaysTypical time for funds to reflect in your account after the refund is initiated

Return Eligibility

4-Day Return Window

Return requests must be initiated within 4 calendar days of the confirmed delivery date. Requests submitted after this 4-day timeframe cannot be honored.
Original Packaging & Components

Returned merchandise must be repacked in its original factory packaging, complete with all internal protective inserts, hardware, fasteners, and accessories intact. Incomplete returns with missing elements will not qualify for processing.
Mandatory Unboxing Video

A complete, uncut, start-to-finish unboxing video recording is required to validate every return request. Claims submitted without a comprehensive unboxing video cannot be approved.

Please note

Requests raised after 4 calendar days, or without a complete unboxing video, cannot be approved. Please begin recording before you open the package.

Doorstep Reverse Pickup

Once authorized, reverse pickup logistics will be arranged directly from the original delivery address.
Shipping Charges

All return transit, freight, and courier expenses are the sole responsibility of the customer. These fees will either be charged directly or deducted from the final refund amount.

III

Mandatory Quality Audit

Every returned product undergoes a thorough physical, mechanical, and legitimacy inspection upon arrival at the warehouse.
Approval Condition

Refund clearance is contingent on the product passing this quality check to confirm that no unauthorized usage, mounting, tampering, or missing parts have occurred.

Direct Source Reversal

Once the returned product passes quality inspection, the approved refund will be credited directly to the original payment method used during purchase (credit card, debit card, UPI, or net banking).
Courier Fee Deductions

Return shipping and courier handling charges will be deducted from the total transaction value before the net refund is disbursed.
Banking Timelines

Depending on your issuing bank or card provider, funds typically take 5–7 business days to reflect in your account once initiated.

Stage / Milestone	Expected Turnaround
Return Request Processing	2–3 business days from request submission
Inspection & Quality Verification	7–9 working days after product reaches our facility
Pristine Item Clearance	Quality clearance within 2 business days for unopened, untouched units
Refund Initiation	Dispatched to original payment source upon final clearance

Contact our customer support team within 4 calendar days of delivery and keep your unboxing video ready.